Customer Support
Context Help
If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will show up. It includes comprehensive information about all the operations that you can perform on the page in question. Each context menu shows up on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a vast range of educational video clips explaining how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the solution you are looking for, check out our comprehensive Frequently Asked Questions section, which covers questions asked by actual clients and offers real solutions. We periodically "revamp" our FAQ section with new articles in an attempt to encompass all the innovations and new additions to our platform.
Ticketing System
If you still can't discover the solution you are looking for in the FAQ database either, you can contact our great team of tech support engineers available 24-7 and eager to help you with any problem. Each trouble ticket you open will be answered within sixty minutes (the average ticket response time being approximately 20 mins), so you will never have to wait a long time to get an answer to your question.
